Privacy Policy
This Privacy Policy sets out how Magdalena Ewen trading as ME
Languages uses and protects information that you give us when you
use this website and our services. This policy is effective from 12
January 2022 to reflect our compliance with the GDPR (the General
Data Protection Regulation).
What information do we collect and what do we do with it?
When you enrol as a student on our site, as part of the enrolling
process, we collect the personal information you give us such as your
name and email address.
Email marketing: we may send you emails about our site, registration,
course content, your course progress or other updates. We may also
use your email to inform you about changes to the course, survey you
about your usage, or collect your opinion.
Your data is also collected by:
Magdalena’s phone when email and telephone correspondence has
been exchanged.
Data is not shared with any other party unless legally required to do
so.
For private tuition, your personal data will not be shared unless
concerns are raised under child protection where we have a duty of
care to a child. In these circumstances, we have a duty of care to pass
on the child’s details to the relevant authorities.
Consent
When you provide us with personal information to become a learner on
our site, you imply that you consent to our collecting it and using it for
that specific reason only.
If we ask for your personal information for a secondary reason, like
marketing, we will either ask you directly for your expressed consent
or provide you with an opportunity to say no.
Third-Party Services
In general, the third-party providers used by us will only collect, use
and disclose your information to the extent necessary to allow them to
perform the services they provide to us.
However, certain third-party service providers, such as payment
gateways and other payment transaction processors, have their own
privacy policies in respect to the information we are required to
provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies
so you can understand the manner in which your personal information
will be handled by these providers.
Certain providers may be located in or have facilities that are located
in a different jurisdiction than either you or us. If you elect to proceed
with a transaction that involves the services of a third-party service
provider, then your information may become subject to the laws of the
jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is
processed by a payment gateway located in the United States, then
your personal information used in completing that transaction may be
subject to disclosure under United States legislation, including the
Patriot Act.
Once you leave our course website or are redirected to a third-party
website or application, you are no longer governed by this Privacy
Policy or our website’s Terms of Service/Use/Conditions.
When you click on links on our course site, they may direct you away
from our site. We are not responsible for the privacy practices of other
sites and encourage you to read their privacy statements.
What Data is being collected?
Cookies - our website may use cookies (small text files that are added
to a computer when visiting a website) to know who you are, help the
site perform certain functions, and for tracking purposes, for example
we use Google analytics to understand general traffic.
What will we do with your data? Do we share data?
Tuition students may receive additional emails confirming the courses
and upcoming courses which will be available to them.
Tuition students will receive additional details of their progress, results
of tests, and helpful resources.
Where students over the age of 13 have provided consent,
correspondence will be sent to students with parents copied in.
Where quotes, lesson snippets, exemplars or any other material used
for marketing purposes, student identities will be concealed.
How long is your data kept?
All data is kept for the purposes of contact. Subscribers emails will be
maintained on file until such time that the subscriber unsubscribes
from the list.
Student’s lesson data for tuition is held for a period of up to two years
following the final lesson, unless deletion is specifically requested.
Payment details are maintained for 7 years for tax purposes.
Links to other websites
Our website may contain links to other websites of interest. However,
once you have used these links to leave our site, you should note that
we do not have any control over that other website and we cannot be
responsible for the protection and privacy of any information which
you provide whilst visiting such sites. Such sites are not governed by
this Privacy Policy.
Our contact details
You may contact us to discuss this policy and how we use your
personal information and to exercise your rights under the GDPR at
any time using the following contact
details magdalena@melanguages.co.uk